← Snowful

Support

Last updated 13 November 2026

Contact

Write to support@snowful.app. We read every message and usually answer within two working days.

Subscriptions

How do I cancel?

Open Settings on your iPhone, tap your name, then Subscriptions, then Snowful. Cancellation takes effect at the end of the current billing period.

How do I restore a purchase?

Open the App and tap Restore on the subscription screen. Use the same Apple Account you bought the subscription with.

How do I get a refund?

Purchases are billed by Apple. Request a refund at reportaproblem.apple.com.

Your Data

Your answers and your progress are stored only on your phone. Deleting the App removes them. See the Privacy Policy.